Frequently Asked Questions

Currently, we are using a third-party tool Zoom which use less bandwidth compared to other mainstream communication tools. It works on different devices and is also available in different countries. (Update: For Chinese students, they can use VPN to allow Zoom to run or Use QQ or WeChat as a last resort)

Online classes are recorded via Zoom for quality and training purposes.  Students or guardian also have an option to record the class, by pressing the Record Button on Zoom. 

Online teachers use a PDF files, and it is shared through Zoom. If students wants to have a copy, they can purchase it directly from the publisher. Other resources are free to download or accessible on our site.

We understand that sometimes students are busy or sick so students must report through Line, WeChat, QQ or Kakao Talk if they want to cancel a class. Makeup Classes can be discussed with your online teachers. If your teacher is absent, the teacher will do a makeup class before the end of your course.

Currently, our teachers have designated students. CIP Online will try to give another teacher if available. If students want to check other teachers, they can do trial class but it will credited against their sessions booked.

If at anytime your online teacher resigns, we will try to find another teacher to fit your schedule and needs.

We suggest using a computer or tablet with at least 10-inch screen size for you to see the resources properly. Student are free to use their phone or dictionary to look for words.

Any enrollment or re-booking should be handled by CIP Online Coordinator and not by the teacher. Any communication that were made between the teacher and student can result to the dismissal of the teacher. 

CIP Online has a dedicated Internet connection and a backup generator separate from the CIP Dormitory and campus. If during the class there is connection or power failure, teachers have a procedure which ensures classes will continue with a minimum of inconvenience.

Students are given an option to pay online classes via Credit Card or Paypal. 

  • Chinese Students - For Chinese students (WeChat)
  • Koreans (Bank Transfer)

If the student is still in CIP School, the student can go to the Student Service Center to pay. Currency preference is US Dollars.