CIP English On - Status
Weather Condition (Angeles City)
+ 7 GMT / UTC
Vietnam / Thailand
+ 8 GMT / UTC
Philippines
+ 9 GMT / UTC
South Korea / Japan
CIP Online Status : System and Teachers
Contingency Procedures
Zoom Meeting : https://status.zoom.us/
Skype : https://support.skype.com/en/status/
Before your classes, please check your internet connection to avoid problems during the class.
Common Causes
- The device is far from the access point (router).
- The signal is weak.
- ISP (Internet Service Provider) Problem.
Troubleshooting
- Ensure that the connection between the device and the access point is closed. Check possible interference such as
- Physical obstacles like walls and floors.
- Any other wireless appliances including kitchen appliances.
- Other WIFI networks on the same channel. Ensure that the connection between the device and the access point is closed.
- If possible, use an ethernet connection for a better connection.
- Run a speed test and check your current Internet Speed.
- You can run CIP Online speed test by going to the Tools and Support Page. “Internet Speed Test”
Slow Internet Connection (During Class)
- Check which side is experiencing a slow connection, either the teacher or student.
- Run a Speed Test by going to the Tools and Support Page. “Internet Speed Test”
- For Teachers – Report this to the group chat to make sure it is documented.
Contingency for Slow Internet Connection
- Ask the student to turn off the camera and see if the class performance becomes better.
- If the issue persists, either turn off the shared-screen or the teacher’s camera whichever the less inconvenience.
- For teachers – If all of these steps are followed and the class is not productive, kindly send a report to the group and schedule a makeup class as soon as possible.
No Internet Connection
- Teachers will inform the interim coordinator as earlier as possible via SMS.
- The interim coordinator will communicate with the students and to the respective agency.
- The student will be given options to either arrange a makeup-class during the weekend or during the weekdays outside the regular office hours.
- If the teacher is not available on the weekend or hours outside their shift, then another teacher will do the classes.
- Teachers will inform the interim coordinator as earlier as possible via SMS.
- The interim coordinator will communicate with the students and to the respective agency.
- The student will be given options to either arrange a makeup-class during the weekend or during the weekdays outside the regular office hours.
- If the teacher is not available on the weekend or hours outside their shift, then another teacher will do the classes.
