English for Cabin Crew
Book Overview
Weeks | TOPICS | USEFUL LANGUAGE AND SKILL |
1 | Career path | Describing jobs and personal qualities |
Responsibilities | Describing an airport | |
People and places | ||
2 | Pre-flight briefing | Formal and informal greetings |
Introductions | Asking direct questions | |
Aircraft features | Saying what’s wrong | |
3 | Greeting passengers | Describing types of luggage |
Boarding and loading | Request and responses | |
Solving seating problems | ||
4 | Meal service | Describing food and drinks |
On board sales | Making offers | |
Classes of service | Asking about preferences | |
Apologizing | ||
5 | Health issues | Parts of the body |
Remedies | Offering help | |
Attending sick passengers | Making suggestions | |
Giving advice | ||
6 | Safety equipment | Explaining situations |
Emergency procedures | Responding to concerns | |
Air rage | Being assertive | |
7 | Preparations for landing | Giving instructions |
Checking the cabin | Advising | |
checking into a hotel | Explaining what’s happening | |
Giving/refusing permission | ||
8 | Job applications | Talking about your experiences and interests |
The interview process | Taking about job challenges and rewards | |
Cabin crew job requirements |
For the Audio on the book and workbook, you can find it here.
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Check our Business English section to know more.